When your IT consultancy is dependent upon subcontractors to fulfill critical responsibilities, it's imperative the partnership is a success because their failures will reflect poorly on your firm. Here are four ways to build solid relationships with subcontractors. by Erik Eckel
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Meta
Blizzard Entertainment recently announced big plans to revamp the classic raid, Onyxia, as part of World of Warcraft's fifth anniversary patch, 3.2.2, coming out in November 2009. Wally Bahny offers additional details. by Wally Bahny
One way businesses can stay on top of change is by employing IT portfolio management techniques, products, and processes. Listen to this podcast to learn how to better manage IT costs and priorities, while preparing for flexible growth when the economic tide turns. by Dana Gardner
If ever there was a black art in the world of IT, RAID certainly fits the bill. Alan Norton details some RAID performance issues and describes how to maximize Vista's performance when using RAID. by Alan Norton
After reading Thomas Greanias' The Atlantis Revelation, TechRepublic blogger Edmond Woychowsky says he was left wanting more and feeling glad he was finished with the thriller. Read his review to find out why. by Edmond Woychowsky
I served as a guest on this week's MyMac.com podcast. We talked about the media revolution that is taking place and the Web archiving challenges it presents, as well as my post about the new Apple data center and my first computer a Mac Classic. You can listen to it...
It was a quiet week from the TR community, but TROLOV must go on! Take a look at the most active discussions and members on the boards, and then be sure to get involved for next week's show! by Sonja Thompson
Moving to the previous slide during a slide show is just a right-click away. by Susan Harkins
21 Aug
Reinventing ‘no’
Tech support is about providing solutions to computing problems, but there are limits to what is reasonable. Still, if you can avoid making 'no' the final word, your customers will think better of you for it. by William Jones
Join the Exchange team to get an overview on EWS, a useful API for building apps against Exchange, find out cool features you can get through Outlook Web Access or Outlook Live, and learn how you can hook into Exchange.